Moto3 Privacy Policy — How We Protect Your Data
At moto3, user privacy is our priority. This policy outlines in detail the types of information we collect, how it is used, how it is protected, and your rights as a user of this platform. Please read it carefully so you have a full understanding of how we handle your personal data.
Last updated: 2026. This policy is subject to periodic review.
1. Information We Collect
When you register and use the moto3 platform, we may collect various categories of personal information to ensure our services run smoothly and securely. These categories include:
- Account information: Full name, date of birth, phone number, email address, and encrypted password collected at registration.
- Identity verification information: Copies of identification documents or proof of address when required for account verification or before withdrawal requests are processed.
- Payment information: Payment method details such as local bank account numbers or digital wallet information (TNG eWallet, FPX) used for deposits and withdrawals in MYR (RM). We do not store credit card numbers directly.
- Device and browser information: IP address, device type, operating system, browser type, and screen resolution collected automatically when you access the platform.
- Usage data: Records of in-platform activity such as matches viewed, game types played, session duration, and transaction history.
All information collected is used solely for purposes related to the delivery of moto3 platform services and will not be used for any other purpose without your consent.
2. How We Use Your Information
Information collected by moto3 is used for the following purposes only:
- Processes account registration and verifies user identity.
- Securely processes deposits and withdrawals in MYR.
- Providing customer support and responding to submitted enquiries.
- Sending important notifications related to your account, transactions, or policy changes.
- Detecting and preventing fraudulent activity, multiple account usage, or other security threats.
- Complying with applicable legal and regulatory requirements.
- Improves the user experience through analysis of platform usage data that does not identify individuals.
Moto3 will not use your personal information for third-party marketing purposes without your prior consent.
3. Cookies & Activity Tracking
The moto3 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you browse a website.
Types of cookies we use:
- Session cookies: Used to keep you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language settings and display preferences so you don't have to reset them every time you visit.
- Internal analytics cookies: Helps us understand how users interact with the platform — such as the most frequently visited pages — without directly identifying individuals.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the login functionality and your overall experience on the platform.
4. Data Storage, Security & Sharing
Storage & Security
All user personal data is stored on servers protected with industry-standard encryption protocols. moto3 employs security technologies including data-in-transit encryption (SSL/TLS) and irreversible hashed password storage. Access to user data is restricted to relevant personnel who require it to carry out their duties.
Your data will be retained for as long as your account remains active. Should your account be closed, data will be kept for a reasonable period to meet legal requirements before being securely deleted.
Third-Party Sharing
Moto3 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, in certain circumstances, we may share necessary information with:
- Payment service providers used to process deposits and withdrawals in RM — only the information necessary to complete the transaction will be shared.
- Government authorities or law enforcement agencies where required by court order or applicable legal obligation.
- Technical partners who support platform operations — bound by strict confidentiality agreements.
In all of the above situations, data sharing is carried out on a strictly need-to-know, minimum-required basis.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a moto3 platform user, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: If any of your information is inaccurate or out of date, you may request a correction through our support channels.
- Deletion: You may request the deletion of your personal data, subject to legal requirements that obligate us to retain certain records.
- Processing restriction: Under certain circumstances, you may request that we restrict how your data is processed.
Policy Changes
Moto3 reserves the right to update this privacy policy at any time. Any changes will be posted on this page with the latest revision date. Continued use of the platform after changes have been made constitutes acceptance of the updated policy. Please check this page periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how moto3 handles your personal data, please reach out to our support team at: [email protected]
You may also refer to FAQ page us for answers to the most frequently asked questions from users about accounts and privacy.
Your Data Is Safe — Start Your moto3 Experience
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